Customer-care & commerce platform · Built for Mongolia
Saya plugs into your Facebook Page so you can answer customers, capture phone-number orders, and dispatch deliveries — without ever switching tabs.
Saya таны Facebook хуудастай холбогдож, бүх коммент, чат, захиалгыг нэг дороос удирдах боломж олгоно. Утсан дугаар бүхий захиалгыг автоматаар бүртгэн, хүргэлтийг шууд илгээдэг.
Saya is a multi-tenant SaaS platform for online merchants who run their store on Facebook and Instagram. Once a merchant connects their Facebook Page through Facebook Login for Business, Saya surfaces every Messenger conversation and post comment in a unified admin inbox, automatically extracts phone numbers from order-intent comments, drafts a pending order for the merchant to confirm, and dispatches the delivery — all from one dashboard.
Saya бол Facebook болон Instagram-аар онлайн худалдаа эрхэлдэг бизнес эрхлэгчдэд зориулсан SaaS платформ. Худалдаачин Facebook Login for Business-ээр Page-аа холбосны дараа Saya бүх Messenger чат, постын комментыг нэг inbox-д харуулдаг. Захиалгын утсыг автоматаар таниж, ноорог захиалга үүсгэн, баталгаажуулсны дараа хүргэлтийг шууд илгээдэг.
Социал худалдааны бүхэл бүтэн ажлын урсгал нэг дор
Нэгдсэн inbox
Every Page comment and Messenger DM lands in one feed. Reply within the 24-hour Messenger window, assign teammates, and never lose a conversation.
Утсан-дугаар захиалга
Comments that contain a phone number are parsed with libphonenumber, normalised to E.164, and turned into a draft order pending the merchant's confirmation.
Коммент автоматжуулалт
Keyword and intent rules acknowledge buyers under product posts and route comments without a phone number to your operators for follow-up.
Захиалга, хүргэлт
Confirmed orders flow into the order pipeline, sync to your delivery partner (Turbo, Shilen Khuur, etc.), and trigger SMS / Messenger updates.
Every record carries an organization_id. Merchants never see each other's comments, orders, or customer data.
Page Access Tokens, delivery credentials, and SMS API keys are encrypted with AES-256-GCM and never written to logs.
Meta's data deletion callback is implemented end-to-end. Users can request anonymisation at /legal/data-deletion.
Online merchants in Mongolia who run their day-to-day operations through Facebook Page comments, Messenger DMs, and Instagram. From single-operator boutiques to teams managing thousands of orders a month.
Facebook Page коммент, Messenger чат, Instagram-аар өдөр тутмын захиалгаа авдаг Монгол худалдаачдад зориулагдсан. Нэг хүний бизнесээс эхлээд сард мянга гаруй захиалга авдаг багуудад тохирно.
Reach out at sales@saya.mn or sign in if your workspace is already provisioned.